Please note that you require a new license key to perform an update to a new version (e.g. HiCAD 2019 and/or HELiOS 2019). Before downloading a new update, please request a new license key. To do that, you can conveniently use the link for your country and let yourself guide through the request form step by step.
Please have your ISD Customer Account access data reday (customer number + password for license activation) to request your update. Please note that HiCAD and/or HELiOS updates can only be requested by the contact person for licensing at your company.