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Discontinuation of Windows 7 ®

Microsoft will cease the support for Windows by January 2020. Due to compability matters HiCAD 2020 SP2 and HELiOS 2020 SP2 will thus be the final versions of our CAD and PDM systems which support Windows ® 7. The corresponding server operating systems (Windows Server 2008 R2 or older) will then no longer be supported either.


HiCAD Compatibility Matrix

Operating Systems

 HiCAD 2020HiCAD 2019HiCAD 2018
Windows 10, 64 Bit
Windows 8.1, 64 Bit
Winndows 8, 64 Bit
Windows 7, 64 Bit

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PDM Systems

 HiCAD 2020HiCAD 2019HiCAD 2018
HELiOS 2020
HELiOS 2019
HELiOS 2018
HELiOS 2017
HELiOS 2016
HELiOS 2015
HELiOS 2014


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 HiCAD 2020HiCAD 2019HiCAD 2018
LogiKal 11
LogiKal 10
LogiKal 9
PartSolutions 8 - 11
KISSsoft 03/2017- 03/2019
CADClick 3.0


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Microsoft Office*

 HiCAD 2020HiCAD 2019HiCAD 2018
Microsoft Office 2019
Microsoft Office 2016
Microsoft Office 2013
Microsoft Office 2010
Microsoft Office 2007

*  In conjunction with VBA limitations may occur here. 

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 HiCAD 2020HiCAD 2019HiCAD 2018
Internet Explorer 9 - 11
Mozilla Firefox 31 - 60
Google Chrome 37 - 66

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System and hardware requirements


It is our aim to provide an unrivalled service to our clients. Workstations and monitors can be supplied together with our software as a turnkey system. This option ensures the optimum configuration for your ISD software.  Our own technical teams are there to guide you through installation and implementation. We promise to achieve the best possible configuration with the hardware components of your choice.

Minimum Hardware Requirements *

  • You can use any hardware provided with current drivers for the installed operating system.
  • Please note, that for example the graphics drivers supports the complete open-GL command set.
  • Internet Connection and a drive for the installation medium

Processor (CPU)Intel or AMD processor with SSE2 support
Main memory

To achieve optimal performance for large assemblies, the system should possess significantly more main memory than is considered sufficient for HiCAD at first glance.
This enables the hard disk accessing operations Buffer memory, Undo and Switch drawing to be performed up to 4 times faster

Hard diskApprox. 10 GB free disk space
Graphics boardFully OpenGL 2.0-capable graphics board with 128 MB RAM or more.
You can use the OpenGLCapabilityTester to check whether the OpenGL capabilities of your computer are sufficient for HiCAD. 
Screen resolution


Operating system

see Compatibility Matrix


For the output of reports, e.g. Sheet Metal cost calculations, you require Microsoft Office Version 2010 or higher.

Example of a suitable hardware equipment for HiCAD  *


Fujitsu Desktop ESPRIMO P958/power

Processor (CPU)

Intel® Core™ i7-9700-Processor, 12 MB, 3.00 GHz to 4.7 GHz or

equivalent processor

SingleCore Benchmarks that can be found on various websites may help you with the choice of the processor.

An example:

Main memory

4 x 8 GB, DDR4, 2.400 MHz (incl. ECC)

Please note:

If you are working with very large CAD models we recommend using computers with a large amount of RAM.

Hard disk

1 x 512 GB, SSD M.2, 2,5 Zoll

Graphics board

NVIDIA Quadro P1000 (4 GB) oder AMD WX3100 (4 GB)

Screen resolution

1920x1080 (Full HD)

When working with a high screen resolution, scaling of text ("Make text bigger") is not recommended.

Operating systemMicrosoft Windows 10 (64 Bit)

Microsoft Office Version 2010 or higher


  • To establish the connection to the Sentinel License Server the UDP Port 5093 for incoming and outgoing connections needs to be enabled for the Firewall of the License Server; for the Windows Firewall the Port is automatically enabled by activating the corresponding option in the installation program of the License Server.
  • For Network Licenses the operating systems listed on the System and Hardware Requirements: License Server page can be used.
  • Internet access is required for the computer/server on which the licenses are managed!
  • If you use a 64Bit version of HiCAD (2011) the Hardlock can no longer be used as selector of the license file due to missing driver support!
  • If you wish to use HELiOS you will also need one of the database systems listed on the System and Hardware Requirements: HELiOS Desktop page.

*  When using the HiCAD Point Cloud module, you will need a significantly higher hardware configuration. This also depends on the size of the project.

Example of a suitable hardware equipment for HiCAD Point cloud  

The hardware requirements depend on the project size.
For example, for a project with 26 scan positions, computers with Intel Core i7-6920HQ CPU @ 2.90 GHz (4 physical cores), 32 GB RAM, NVIDIA Quadro M2000 (4 GB memory) and 1 TB SSD will work adequately.
Processor (CPU)

Intel® Core i7/i9/Xeon with more than 3 GHz,  8 physiscal cores

or equivalent AMD Processor

Main memorry64 GB RAM
Hard disk1 TB SSD + regular HDD
Graphics BoardDedicated, i.e. separately integrated, graphics card, OpenGL 4.3 or higher, at least 16 GB memory
Operating systemMicrosoft Windows 10 (64 Bit)

Please note that importing a point cloud requires more RAM than using the point cloud in HiCAD.


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