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Tips & Tricks 2021

 HELiOS and HiCAD - Opening write-protected files via the Vault Server (July 2021)

If an SZA file is opened via the Vault Server, which is locked there for writing, then it cannot be saved later either.

When opening such a file, HiCAD displays a corresponding warning message:


If you select Yes, the file will be opened in read mode. If you select No, the opening of the file will be cancelled.

If an attempt is made to save a file opened in read mode, the following message appears:

 Deleting non-CAD-relevant articles (July 2021)

When deleting articles, their use in HELiOS product structures is checked. If there are articles in product structures whose header is not to be deleted, a CAD relevance check is also carried out for them.

If articles were entered exclusively non-CAD-relevant in product structures (whereby they can be deleted and simultaneously removed from all shoring), you will receive a warning message with the option to confirm a respective deletion for the corresponding articles (and thus also the deletion of all existing shoring in product structures).

The prerequisite is, of course, that the logged-in user has the appropriate authorisation for the process.

 Discontinuation of old MultiCAD interfaces (June 2021)

As of HELiOS 2021 (Version 2600.0), the following versions of MultiCAD interfaces are no longer supported:

  • AutoCAD (Mechanical) 2016 and 2017,
  • Inventor 2016 and 2017,
  • Navisworks 2016 and 2017,
  • SOLIDWORKS 2016 and 2017.
 Allow part exchange in HiCAD drawings (June 2021)

If you use HiCAD in conjunction with HELiOS, the settings for part exchange from the HELiOS Database Options on the HiCAD tab were previously taken into account when exchanging referenced parts. These settings can now be found in the Configuration Editor at System settings > Referencing in the HELiOS section.


Please note

For users with a HiCAD version before 2021 SP1 (2601), the Options in HELiOS are still available.

 Non-BOM-relevant HiCAD-parts with HELiOS article master (May 2021)

As of HiCAD 2021 the new test Non-BOM-relevant parts with HELiOS article master is available in the Design Checker .

If a model drawing contains parts with article master data, some of which are BOM-relevant and some of which are not, there may be problems when transferring the product structure to HELiOS. With the new test, all parts can be found that have an article master but are not BOM-relevant.

 SOLIDWORKS Integration module - Suppressed parts (April 2021)

When transferring model drawings with the New in HELiOS function, suppressed parts in SOLIDWORKS are also taken into account.

Suppressed parts are indicated as such and regularly offered for transfer to HELiOS.

Parts which are suppressed by SOLIDWORKS due to missing references are also marked accordingly in the dialogue.

Please note that when transferring parts to HELiOS, their file path changes, as transferred parts are located in the HELiOS workspace directory. This may mean that when suppressions are removed later, the previous file paths can no longer be restored and you have to break up the corresponding references manually in this case.

 Central HELiOS Options dialogue (March 2021)

As of HELiOS 2021, the HELiOS Options dialogues of the different HELiOS interfaces have been standardized. For this purpose, the previous options dialogue from the HELiOS Desktop was extended. In addition, the import and export of options has been extended so that the (new) options from the HELiOS interfaces can also be exchanged between different workplaces or distributed during the installation.

Click here for further information.

 Discontinuation of the old figure format .FIG (February 2021)


The following notes regarding FIG-FGA conversion are irrelevant if HELiOS is used in conjunction with the HELiOS Vault Server.

Since HiCAD 2017 we support FGA as figure format (before that FIG). As of HiCAD/HELiOS 2021 or HELiOS 2021 as an update for HiCAD 2019/2020, we require that all figures stored using HELiOS have previously been converted to the new FGA format. To convert existing 2-D FIG files, the tool Converter_FIG_To_FGA.exe is available in the exe directory of the HiCAD installation.

If there are still unconverted FIG files in the HELiOS document database at the time of the database update to HELiOS 2600.0, you will be informed of the outstanding conversion of these files before the database update. In this case, the conversion must be carried out before or at the latest directly after the update using Converter_FIG_To_FGA.exe.

 HELiOS / HELiOS Viewer 32 Bit (February 2021)
As of HELiOS 2021 (Version 2600), the 32 Bit installations for HELiOS and the HELiOS Viewer are no longer available in the download area of the ISD Wiki. If a 32 Bit installation is required, please contact ISD Support by e-mail at

As of HELiOS 2022 (Version number 2700.0), a 32 Bit installation for HELiOS and the HELiOS Viewer will no longer be available. However, the interface to 32 Bit applications such as Office will still be possible and is not affected by the discontinuation of the 32 Bit installation of HELiOS.
 Intelligent object deletion (January 2021)

In order to delete objects in the HELiOS, certain conditions must be met (authorization to delete, no active editing, no current export, no old index, no referencing in other structures, etc.). With HELiOS 2020 Sp2 the deletion has been extended as follows:

  • When deleting several objects simultaneously, the deletion is done in an optimal order with respect to existing references in model or product structures.
  • If objects cannot be deleted, the corresponding causes are collected and displayed in a result dialogue.



Tips & Tricks 2020

 HELiOS-Office interface: Automatic login (December 2020)

If you are working with a HELiOS-MS Office interface, since HELiOS 2020 SP2 an Options dialogue is also available for this, as already known from the HELiOS-MultiCAD interfaces.

In addition to Settings for the Workspace and for Attribute assignments, you can also prevent the HELiOS login dialogue from being shown at each start of an Office application by activating the option Automatic HELiOS login when starting the Office application under Settings for the Documents.

When you start Word, Excel, PowerPoint or Outlook, you are then automatically logged on in this application with the active HELiOS user.

 HELiOS Mask Editor - Transfer format (November 2020)

When customizing the HELiOS user interface with the Mask Editor, you can transfer the format of a specific control element to another, or a multiple selection of mask elements, with just a few mouse clicks.

To do this, first left-click to select the element whose format is to be applied (this element is shown in a pink frame) and then hold down the CTRL key and select the other element(s) in the active mask to which the format is to be applied (these elements are shown in dark blue frames).

Then, click on Transfer format (in the Formatting function group of the Mask Editor Ribbon) to apply the formatting to all other elements (e.g., background colour, font formatting) of the first selected element.
 HELiOS 2020 SP2 Spooler - Installation note (September 2020)
When installing the HELiOS Spooler, please note that the database connection specification, which was optional in earlier versions or only required for certain interfaces, will be mandatory starting with HELiOS 2020 Service Pack 2 (Version 2502).

Please note that this also applies to update installations.

Further information can also be found in the Installation Notes - HELiOS 2020 manual.

 HELiOS Desktop - Start search with F3 (July 2020)

To avoid having to switch between keyboard (entering the search criteria) and mouse (initiating the search) when searching for a specific object in the HELiOS Database (Document, Article, Project, Folder, ...), you can also use the F3 key to perform the search.

You must therefore click on Find with the mouse in the corresponding, active search mask, but you can also execute the search using the keyboard with F3 for manually entered criteria.

 HELiOS in HiCAD - Reduced loading (July 2020)

In the context menu and in the detail window ribbon of a HELiOS document, you will find the new function Open, with options under General .(as of HELiOS 2020).

If the document is an HiCAD drawing file (SZA format), an extended dialogue with additional options for reduced loading appears. This means that you can optionally select how to proceed when loading with isolated points. You can also activate the Open, read-only checkbox in this dialogue if the document should only be loaded for viewing and not for editing.

 HELiOS Multi-CAD - Filter workspace (June 2020)

As of HELiOS 2020 SP1 the documents displayed in the Workspace can now be filtered so that only the directly opened documents are displayed.

If there are many documents that are open at the same time, this makes the Workspace available to you in linked applications clearer.

 HELiOS Multi-CAD - Standard Part IDs and document master (March 2020)

The identifiers for standard parts and semi-finished products, which HELiOS needs for the recognition of corresponding parts in the Inventor or SOLIDWORKS interface, are stored in the document master as of HELiOS 2020.

The current data management at the document master offers many advantages, because this method of working also allows the management of standard parts without a linked article master, allows the linking of several standard parts with an article master (e.g. for handling older data and for semi-finished product documents) iand also allows for semi-finished products the recognition of parts by the length of a semi-finished product.


  • In the context of the update to the 2020 version, the existing identifiers must be migrated.
  • Please observe the related notes regarding update installations of the HELiOS interface in the HELiOS Installation guide.
 HELiOS in HiCAD - Open, with options: Reduced loading (February 2020)

In the context menu and in the detail window ribbon of a HELiOS document, you will find the new function

Open, with options

 under General.

If the document is an HiCAD drawing file (SZA format), an extended dialogue with additional options for reduced loading appears. This means that you can optionally select how to proceed when loading with isolated points:

 HELiOS - New Mask Editor / new mask format (February 2020)

With HELiOS 2020 (version 2500) you will find a new Mask Editor on the Admin Tools tab of the HELiOS Desktop, which has been adapted to the latest state of the art with a modern Look & Feel and thus offers some innovations and advantages compared to the previous version.

In addition to a modern Ribbon design, which also supports operation at high resolutions, this has laid the foundation for further expansion of the masks and the Editor in 2020.

Due to the complete revision of the Mask Editor in HELiOS 2020, the previous mask format has been changed from .MSK to .XML. In addition, mask files are now managed outside the installation directory, resulting in some changes in the system architecture that Administrators must consider:

  • The masks of older versions (before V 2500.0) that were previously stored in the SYS directory of the installation are automatically converted to the new XML format in case of an update installation and stored at %Programdata%.
  • The new masks at %Programdata% should not be overwritten under any circumstances, as these represent the "delivery status", which will be updated by later update installations. If masks are edited and changed with the Mask Editor, you must store and call them at %Appdata%.
 HELiOS for HiCAD - Loading of the current article master of semi-finished products in attached parts (January 2020)

In previous versions, existing article masters of semi-finished products were not transferred to HiCAD when inserting attached parts such as Steel Engineering connections, stairs, railings, element installations, profile installations etc.

From HiCAD 2019 onwards this behaviour can be changed via a setting in the Configuration Editor: At PDM > HiCAD-HELiOS Interface you can find the parameter Add semi-finished product article when loading. The ISD default setting is No, i.e. the article master of semi-finished products will not be transferred.


For example, when transferring article masters of semi-finished products from user-defined catalogues, set the parameter to Yes.


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